ReShare Implementation: An Interview with Pam Jones, Executive Director at ConnectNY

ConnectNY implemented ReShare Returnables in September 2021. Jon Jeffryes, Interim Associate Dean at Grand Valley State University and ReShare Communication Team member, talked with ConnectNY Executive Director Pam Jones about the implementation.

Project ReShare: When did ConnectNY go live with ReShare Returnables?
Pam Jones: September 1. It’s been a little over two weeks.

PR: What features of ReShare are most exciting for ConnectNY?
PJ: The fact that it’s open source and we can have some agency in the development of it going forward. That was huge for us.

PR: What are you hearing from member libraries about ReShare?
PJ: So far, so good. Of course, any time you do implementation you can test all you want in a testing environment and when you go to production it’s always different. Originally, we were going to implement and go live in mid-August but when PALCI [Partnership for Academic Library Collaboration & Innovation] went live the week before us, there were issues that came out. So, we put ours off for two weeks while those bugs were fixed and those issues were addressed. Then when we went live.

The first week or so, there were a lot of messages about “This isn’t working,” and “I don’t know how to do that.” We got through those and it’s — knock on wood – it’s calmed down this week. But I just saw two emails asking questions, so we’ll see. But we’re getting through it and it seems to be working. Patrons are using it. That’s the bottom line, that that’s working.

PR: What has your experience been like leading up to your implementation?
PJ: Well we were on INN-Reach, Innovative’s product, for the last twenty years, and we needed to exit that, so we did that. We talked with Index Data, the board approved moving to ReShare in late 2020, and I got contracts signed in late December/early January. Then we started the implementation process with Index Data while we were exiting from INN-Reach. So, it was a little hairy for a while, exiting one product and starting to implement another. There is a process to exiting INN-Reach; we wound down circulation and exited. That went very smoothly.

In the implementation, the biggest hurdle for us, was our Sierra and Millennium libraries did not have the NISO Circulation Interchange Protocol (NCIP) API added, so they all decided to do implement that. You don’t have to, but it does make things work with your system. It took us a while but the Director of Support Services at Innovative helped us get all of NCIP APIs up and running. That was probably our biggest hurdle, getting all the NCIP set up.

And then getting SSO set up for everybody took a bit of work for the Index Data staff. At most institutions you have to work with your IT department and the library, and in our case, Index Data. They did it and we’re all up and running. We have resolved all but one NCIP issue, which actually had been resolved and now it’s not working again. So, we’re working on that one between Innovative and Index Data and it will get resolved. We’ll figure it out. “It’s brand new,” that’s what I tell everybody. It’s not going to be perfect and we will figure it out.

PR: Other than the NCIP APIs were there any other things you had to deal with around working with different libraries?
PJ: What was nice for us was that we use Basecamp for all of our committees and projects. So, I set up a Basecamp for the systems folks and then I set one up for, what we call the trainers – your practitioners, front line folks. When we were getting everything set up the implementers, the systems Basecamp was super busy. We have staff from Index Data on the Basecamp projects and when there were questions, they helped answer them. We’re going to move away from that pretty soon, but for implementing it worked. There were a lot questions and it was nice because my crew — there’s a lot who are on Alma, and some on Sierra, there’s one on Millennium, there’s one WMS — the Sierra folks would ping and help each other. The same with the ALMA users. They were sharing their settings and knowledge and we got everything figured out. The nice thing is that it actually does work with all the different systems. It gives everybody the same experience.

PR: What advice do you have for others considering ReShare?
PJ: Plan your support for after implementation. Talk to your service provider if you’re not going to be your own host and make sure that you’re able to handle it. Know that it is different and there are going to be a lot more issues maybe than you’re used to. We increased the hours for our members service coordinator recently just to help us going forward with that, because we’re just two part-time people, we’re a small shop.

News Release — GALILEO Initiative Joins Project ReShare

September 21, 2021

The inclusion of GALILEO as a new member of Project ReShare dramatically increases the number of institutions affiliated with the project. GALILEO, Georgia’s virtual library, is a community of more than 2,000 institutions, including colleges, school districts, and public libraries. . Project ReShare is pleased to welcome GALILEO to the rapidly growing ReShare community. Current ReShare membership is available on the Project ReShare web site. Information about GALILEO, its programs, and  membership is available at https://about.galileo.usg.edu.

An initiative of the Board of Regents of the University System of Georgia (USG), GALILEO offers many programs to its community, including GALILEO Search, Affordable Learning Georgia, the Digital Library of Georgia, and GALILEO Interconnected Libraries (GIL). “We’re pleased to begin working with ReShare,” remarked Lucy Harrision, Assistant Vice Chancellor for Academic Library Services and Executive Director of GALILEO. “While we don’t yet have a specific timeline for implementation, we’re very optimistic about the prospect of an open source resource sharing application. We look forward to working with ReShare leadership to develop a roadmap and expand our portfolio of services to the GALILEO community.”

In addition to paying an initial membership fee, GALILEO will be offering in-kind support by way of accessibility audits and testing by staff who have received training from the Center for Inclusive Design and Innovation at Georgia Tech. Other in-kind offerings include provision of user stories for multi-type consortia as well as consultation on governance models. As a roadmap and timeline for adoption becomes clearer, GALILEO hopes to provide additional support and increase its investment further.

“The ReShare leadership has already benefited from our initial conversations with GALILEO about how they might contribute to and benefit from participation in the project,” said Tim McGeary, Associate University Librarian for Digital Strategies and Technology at Duke University Libraries and chair of the Project ReShare Steering Committee. “We look forward to integrating the GALILEO team into the ReShare community.”

The ReShare Community recently celebrated an important milestone with the launch of ReShare Returnables by two long-standing consortial members, PALCI and ConnectNY.

 Background

The ReShare Community is a group of libraries, consortia, information organizations and developers, with both commercial and non-commercial interests, who came together in 2018 to create Project ReShare – a new and open approach to library resource sharing. The ReShare Community has a bold vision for building a user-centered, app-based, community-owned resource sharing platform for libraries to set a new standard for how we connect library patrons to the resources and information they require.

For more information, contact info@projectreshare.org.

To receive email updates from Project ReShare, please sign up for the Project ReShare news list at https://projectreshare.org/contact.

Returnables 1.2 demo, recording, and other resources from May 26 community meeting

The May 26, 2021 Project ReShare community meeting, which was open to the public, included a project update by Tim McGeary (Project ReShare Steering Committee chair), a demonstration of ReShare Returnables 1.2 and an overview of the roadmap by Kristen Wilson (Index Data Project Manager/Business Analyst), and lightning talks by Sean Cwiek (MCLS), Adam Olsen and Joel Marchesoni (Western Carolina University), Matthew Reidsma (Grand Valley State University), and Blake Graham-Henderson (MOBIUS).

As a follow-up to that meeting, which was hosted on Zoom, the following resources are now available:

Project ReShare update and roadmap (slides)

ReShare Returnables 1.2 product demo (video 1)

ReShare Returnables discussion and lightning talks (video 2)

ReShare Returnables documentation (Confluence)

ReShare Returnables tools for local testing (GitHub)

News Release — Project ReShare Welcomes Minitex and Ann Arbor District Library

May 17, 2021

Project ReShare is pleased to welcome Minitex and the Ann Arbor District Library to the ReShare community. Current ReShare membership is available on the Project ReShare web site.

Minitex is a state-funded library organization based at the University of Minnesota, Twin Cities that provides resource sharing and delivery to libraries of all types in Minnesota – school media centers, public and academic libraries, state agency and health science libraries.

Gerri Moeller, Associate Director for Resource Sharing and Delivery, explained the Minitex process for evaluating ReShare and deciding to apply for membership. “For the past few months, we have been meeting with representatives from Project ReShare, reviewing the documentation, discussing our needs for a future resource sharing system, and viewing demonstrations of the current state of the project,”  Moeller said. “We’re really intrigued with the possibilities, and excited to become a member of this project.” 

The Minitex MNLINK service allows any patron in the state to search a Minnesota instance of WorldCat, or extend that service out to the full WorldCat catalog, then directly place an unmediated request. Items from the University of Minnesota Twin Cities are filled, free of charge, by Minitex staff for any resident of the state. In 2020, Minitex delivered 732,000 items, referred almost 400,000 requests, and facilitated  over 250,000 direct patron requests.  Minitex provides many other services to libraries and cultural heritage institutions in Minnesota, including a robust statewide database, an online reference service, a statewide ebook collection, cooperative purchasing services, a statewide historical digitized collection, and a high-density storage facility. The organization is just wrapping up its four-year involvement in a project funded by the Institute of Museum and Library Services (IMLS) to work with SimplyE. 

Among the Minitex contributions to Project ReShare are three years of financial support, participation on Project ReShare committees and teams, and staff expertise, especially in integration and deployment of SimplyE. 

The Ann Arbor District Library (AADL) serves approximately 160,000 residents in the city of Ann Arbor, Michigan and other parts of Washtenaw County. Its five locations are staffed by about 200 employees, including eight staff members in the information technology department. 

AADL has a long-standing commitment to information technology and open source software. It administers its own Evergreen instance and a “homegrown” catalog and integration built on Drupal and Elasticsearch. “AADL is deeply committed to open source and collaboratively developed software,” noted Eli Neiburger, Deputy Director of AADL. “We’re interested in open source alternatives to our current patron-initiated interload system. We want to support efforts to develop an open platform.”

AADL will be providing three years of financial support to the project.

Background

The ReShare Community is a group of libraries, consortia, information organizations and developers, with both commercial and non-commercial interests, who came together in 2018 to create Project ReShare – a new and open approach to library resource sharing. The ReShare Community has a bold vision for building a user-centered, app-based, community-owned resource sharing platform for libraries to set a new standard for how we connect library patrons to the resources and information they require.

For more information, contact info@projectreshare.org.

To receive email updates from Project ReShare, please sign up for the Project ReShare news list at https://projectreshare.org/contact.

Project ReShare Open Community Meeting May 2021

Project ReShare will hold a community meeting open to the public on Wednesday, May 26, 11:00-12:30 EST. Register here to attend.

Agenda (subject to slight revisions):

  1. ReShare Returnables 1.2 software demo
  2. Update on ReShare roadmap
  3. Community member lightning talks
    • Writing reports using the Library Data Platform (Sean Cwiek, MCLS)
    • VuFind development (Adam Olsen and Joel Marchesoni, Western Carolina University)
    • User experience and accessibility review (Matthew Reidsma, Grand Valley State University)
    • NCIP development (Michelle Suranofsky, Lehigh University)

There will be time for questions and discussion. Anyone interested in Project ReShare is welcomed to participate.

News Release — Project ReShare Membership Expands with Addition of Auraria Library, Stanford University Libraries, and the Western North Carolina Library Network

April 5, 2021

Project ReShare is pleased to announce three new members that increase the diversity of the project, both in types of organizations and geography — Auraria Library, Stanford University Libraries, and the Western North Carolina Library Network

Auraria Library, located in downtown Denver, serves three institutions of higher education on one campus: University of Colorado Denver (CU Denver), Metropolitan State University of Denver (MSU Denver), and Community College of Denver (CCD). Auraria Library serves a diverse population and supports various curricular and research programs. MSU Denver & CCD are Hispanic Serving Institutions (HSIs) and 48% of CU Denver’s students identify as students of color. The vision of the Auraria campus when created in the 1970’s was one of consolidation and collaboration; a place where a student could attend community college, transfer to a 4-year college, and go on to earn a graduate degree all on the same campus. While that vision has changed over the years as each institution has carved out its own identity, the library continues to be one of the few shared resources and services. 

Auraria is actively striving to change the future of resource sharing. The SILLVR pilot project, launched in January 2020, is the first library-to-library streaming video borrowing project in the country. Auraria Library in collaboration with the Colorado Alliance of Research Libraries secured streaming video partners to continue the project into 2021. The consortium also was chosen to partner with ProQuest to launch a new EBook ILL pilot in 2021. 

“Auraria Library cares deeply about equity of access to content, collaboration, and reimagining the future of ILL,” explained, Katy DiVittorio, Collections Strategies, Department Head. “This is one of our primary reasons for wanting to join Project ReShare.” Auraria is contributing financial resources, working group participation, and workflow expertise gained from SILLVR implementation.

Stanford Libraries has a tradition of commitment to open source tools, their development, and their communities, including work with Blacklight, IIIF (International Image Interoperability Framework), and most recently in the resource sharing sphere of the Ivy Plus Library Confederation. Stanford Libraries appreciates the flexibility and scalability of the ReShare platform, notably its interoperability with a variety of integrated library systems and the plans for non-returnables and controlled digital lending, which will enable Stanford Libraries to work more efficiently with lending partners and consortia. 

The governance of Project ReShare also aligns with the values and culture of Stanford Libraries. “The shared governance model that enables community input and the focus of the project on usability from the very beginning offers an environment well suited to responding to our patrons’ changing resource sharing needs,” explained Hilary Thorsen, Resource Sharing Librarian. Stanford has recently become actively engaged with the FOLIO community and is interested in monitoring and contributing to potential synergies among the two projects.  

Stanford Libraries has made a three-year financial commitment to Project ReShare and plans to actively participate in working groups to help define and apply best practices, including possible integrations with Blacklight. 

The Western North Carolina Library Network (WNCLN) is a three-member consortium consisting of the western North Carolina academic institutions of Western Carolina University; the University of North Carolina, Asheville; and Appalachian State University. WNCLN currently shares an ILS (III Sierra), runs a book delivery service between the three institutions, jointly licenses shared e-resources, and shares professional expertise among staff. The Network has a long history of resource sharing and commitment to sharing collections and expertise and wants to expand that commitment to library users across the state of North Carolina and beyond.

Consortial resource sharing is a strategic priority for WNCLN and integral to two current endeavors — a shared print initiative with other UNC libraries and migration to a new library services platform. Project ReShare could serve as the technical infrastructure to provide streamlined resource sharing services between WNCLN, the Triangle Research Libraries Network (TRLN), other NC universities, and other neighboring consortia. 

“The vision of Project ReShare aligns with the mission of WNCLN to foster active cooperation and collaboration among member libraries,” said Kristin Calvert, Head of Discovery and Technology Services, Western Carolina University. “We are eager to participate in this collaborative community and to contribute to its important work — work that is timely for us.”

Like Auraria Library and Stanford Libraries, WNCLN will contribute financially and also will provide staff for web development and VuFind development. Project ReShare enthusiastically welcomes these new members and their many contributions.

Background

The ReShare Community is a group of libraries, consortia, information organizations and developers, with both commercial and non-commercial interests, who came together in 2018 to create Project ReShare – a new and open approach to library resource sharing. The ReShare Community has a bold vision for building a user-centered, app-based, community-owned resource sharing platform for libraries to set a new standard for how we connect library patrons to the resources and information they require.

For more information, contact info@projectreshare.org.

To receive email updates from Project ReShare, please sign up for the Project ReShare news list at https://projectreshare.org/contact.

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Media Contact

Lisa Croucher
Triangle Research Libraries Network (TRLN): trln.org, Executive Director
Project ReShare: projectreshare.org, Communication Team, Chair
info@projectreshare.org

News Release – Project ReShare Welcomes LOUIS and MOBIUS

Project ReShare is pleased to add LOUIS and MOBIUS to its growing number of members.

LOUIS is a consortium of public and private college and university libraries in the state of Louisiana, currently consisting of 47 members. LOUIS provides cost-effective collaboration for the procurement and support of library technology and resources. Twenty-two member institutions participate in LOUIS’ interlibrary loan platform. LOUIS supports technology that enables the reciprocal borrowing and lending between its member institutions and beyond, including multiple instances of SirsiDynix Symphony ILS and Atlas-supported ILLiad. 

ReShare’s attention to contemporary open source technology focused on user needs appealed to LOUIS. “We believe Project ReShare will achieve many of our goals for improvement of our systems,” explained Teri Oaks Gallaway, Executive Director and Associate Commissioner for LOUIS. “We also believe that open-source software can encourage collaboration, not only between the consortium and vendors, but between our member institutions, and between institutions, nationwide and globally, who are dedicated to the open-source development of the platform.”

LOUIS wishes to continue to promote the innovation that comes from a strong, robust, and diverse standards-based marketplace. LOUIS has offered to contribute to integration and customization with its existing library services platforms, SirsiDynix Symphony and SirsiDynix Enterprise; integration with the Symphony web services API; and testing and feedback on all ReShare development. LOUIS also is making financial contributions to the project.

MOBIUS is a multi-type, multi-state library consortium based in Columbia, Missouri, with 77 members and 223 branches in Arkansas, Iowa, Kansas, Missouri, Oklahoma, and Texas. The consortium includes large public and private universities, community colleges, small technical schools, special libraries, public libraries, and medical libraries. 

MOBIUS currently uses Innovative Interfaces for Sierra for 61 of its academic libraries, with those libraries distributed across seven Sierra servers that are geographically grouped. A shared ILS is one of the main goals of the consortium, which currently uses INN-Reach as its resource sharing system.  MOBIUS has been evaluating the future of its shared ILS model and resource sharing system. 

“Our libraries have asked us to consider allowing disparate systems within our membership,” said Donna Bacon, Executive Director of MOBIUS. “Our biggest hurdle has been the inability to connect other systems to INN-Reach. We think Project ReShare is our best way forward as it will allow us to expand our membership even more than we have done in the last several years and allow our membership to choose an ILS they feel best fits their library.  Resource sharing is still one of our primary goals, but how we meet that goal has changed and become more complicated.  We believe Project ReShare can help us meet our goal of connecting disparate systems.” 

In addition to financial contributions, MOBIUS will be contributing time and skills of developers, including a senior development engineer who has experience with open source projects, most significantly through contributions to Evergreen. As an indication of its commitment to open source projects, MOBIUS has an Associate Director Open Source Initiatives who manages open source services and projects.

As their consortium continues to move into the open source community, MOBIUS leaders are eager to contribute to Project ReShare. 

Background

The ReShare Community is a group of libraries, consortia, information organizations and developers, with both commercial and non-commercial interests, who came together in 2018 to create Project ReShare – a new and open approach to library resource sharing. The ReShare Community has a bold vision for building a user-centered, app-based, community-owned resource sharing platform for libraries to set a new standard for how we connect library patrons to the resources and information they require.

For more information, contact info@projectreshare.org.

To receive email updates from Project ReShare, please sign up for the Project ReShare news list at https://projectreshare.org/contact.

# # #

Media Contact

Lisa Croucher
Triangle Research Libraries Network (TRLN): trln.org, Executive Director
Project ReShare: projectreshare.org, Communication Team, Chair
info@projectreshare.org

PALCI and ConnectNY Partner with Index Data to Adopt ReShare

ReShare has been selected by two consortia, PALCI and ConnectNY, as their resource sharing program. Both organizations are partnering with Index Data for implementation, hosting, and support services, with plans to launch the service in summer 2021.

This adoption expands the prevalence of the ReShare Returnables product in the resource sharing marketplace and further demonstrates that ReShare is meeting a previously unmet need of libraries and consortia.

More details can be found in the Index Data news release.

Project ReShare: Progress and Expansion

Project ReShare hosted a virtual open meeting on Monday, December 14, 2020, to share project updates with interested colleagues. Nearly 400 people registered for the event. A recording of the meeting is available on the Project ReShare presentations page

ReShare has come a long way from its 2018 beginnings when a small group of librarians began gathering informally to envision a new and open approach to library resource sharing systems that support discovery, fulfillment, and delivery workflows. 

Thanks to members’ investments, the project has evolved from those initial conversations to the release of version 1.1 of ReShare Returnables. 

With your help, we can accomplish even more.  Additional members, and increased investment, will accelerate our progress toward the transformation of resource sharing at a time when that transformation is clearly and acutely needed. 

The minimum financial contribution to join Project ReShare is $1,500. If 200 of the libraries and consortia who participated in the December 14 meeting were to join the community at the minimum contribution level for three years, the project would be infused with $900,000 to support the next phase — development of a product for non-returnables, integration of controlled digital lending (CDL) functionality, and robust and scalable support for multitype consortia. 

Each of these endeavors alone is a worthwhile investment for libraries and consortia. Project ReShare presents the opportunity to help make all of these things happen.

The Project ReShare progress and expansion to date would not have been possible without the support of library and library consortium members who have made contributions in various forms, including developing user stories, user experience, and the software itself; applying subject matter and other expertise; implementing communication and engagement strategies; and investing financial resources. 

We invite all interested parties to invest in the continued success of Project ReShare.  Contact info@projectreshare.org to contribute and to participate in the transformation of resource sharing, for all libraries everywhere. 

Controlled Digital Lending Implementers (CDLI) Forum

The Controlled Digital Lending Implementers (CDLI), of which ReShare is a member, will be hosting its inaugural public conversation about controlled digital lending (CDL) on Wednesday, October 7, 3:00-4:30pm EST.  

The forum will include a brief overview of the Controlled Digital Lending white paper and lightning talks about the various ways libraries and organizations have implemented CDL. Discussion topics will include approaches to creating and supporting a CDL community of practice. All are welcomed to attend. Registration is required in order to receive the Zoom information.  

CDLI was established in April 2020 by a group of collaborating libraries, consortia,  software developers, and resource sharing leaders with a shared goal of implementing controlled digital lending services within their respective communities.